Delivery
COMPLIMENTARY SHIPPING ON ALL GESTREON ORDERS
We currently ship to: United Kingdom
We are in a continuous process of expansion to new destinations. Please stay updated by subscribing to our Newsletter or follow us on our social media channels to be the first to know when we ship to your country.
Taxes & Duties
All prices are inclusive of taxes and duties. You will not be required to pay any additional charges on delivery.
Delivery Options
1. DHL Express delivery
Express delivery is available free of charge.
Depending on your location, your order may take 2-5 days to arrive with you after it’s been dispatched.
2. Next-day delivery
Next-day delivery is available on some pieces.
Where applicable, this will be shown as an option at checkout.
Orders must be placed by 12-noon (UK time), Monday - Thursday. Orders placed by 12-noon on Friday will be delivered the following Monday.
3. Same-day delivery
We may be able to offer you same-day delivery within London, depending on the piece you’d like to order. You can check availability by emailing customercare@thegestreon or reach out to us on live chat.
Delivery Preferences
DHL On Demand
DHL is our primary delivery partner. Once your order has been dispatched, you will receive a notification by text or email with a delivery date and any additional options offered by DHL On Demand in your area.
Schedule the delivery
If the delivery date doesn’t suit you, you can reschedule by selecting another date within the following 5 days.
Collect from a DHL service point
You may prefer to collect your order from a local DHL service point or parcel locker. DHL will let you know when it’s ready to collect.
Leave with a neighbour or reception
You can appoint a neighbour or reception security to accept your delivery on your behalf. All you need to do is let DHL know the name and address.
Vacation hold
DHL will hold your package for up for 30 days. You can let DHL know when you’re back and they will deliver your parcel on the chosen date.
